Enrico Puglisi Flies Ltd. – Privacy & Cookie Policy

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Information We Collect

• Identifiers and contact data (first and last name, email address, phone number, shipping/billing address) collected when you create an account or make a purchase.

• Account credentials (username and password).

• Payment data (credit/debit card information) collected by third‑party processors for order fulfilment. We only retain the last four digits and expiry date for reference.

• Commercial information (order history, cart contents, products viewed, returns, and communications).

• Device and usage data (IP address, device type, browser type, operating system, pages viewed, time spent, referring URLs) collected via cookies and similar technologies.

• Location information inferred from your IP address.

• Preferences and communications (newsletter subscriptions, cookie preferences, saved items).

We do not knowingly collect sensitive personal information (e.g., government IDs, race, medical or biometric data).

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How We Use Your Information

• Provide services: create/manage accounts, authenticate users, process payments, fulfil orders, arrange shipping and returns, communicate order status and customer support.

• Communicate with you: send administrative messages and, if you subscribe, marketing/newsletter emails. You can unsubscribe at any time.

• Personalize your experience: remember preferences, tailor products and offers.

• Improve and secure our services: analyse usage to enhance functionality and security.

• Advertising/marketing: deliver targeted ads and measure performance using marketing cookies.

• Comply with legal obligations and enforce our terms.

• Business transfers: transfer data to successor entities if we merge, reorganize or sell assets.

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Cookies & Tracking Technologies

We use cookies, pixels and similar technologies for:

• Essential cookies – enable core site functions, security and authentication.

• Performance & analytics cookies – collect aggregate usage data to improve site performance and user experience.

• Marketing & personalization cookies – enable targeted advertising and personalize content.

You can manage cookie preferences via our cookie banner or your browser settings. Essential cookies cannot be disabled. To opt out of marketing cookies and targeted advertising, use our "Do Not Sell or Share My Personal Information" link or adjust cookie settings.

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How We Share Your Information

We share information with:

• Service providers that perform functions on our behalf (payment processors, shipping carriers, hosting providers, analytics services, marketing platforms). They may access personal data only to provide their services.

• Affiliates and joint marketing partners when you participate in promotions.

• Law enforcement and government agencies when required by law or to protect rights.

• Successor entities in the event of a merger, acquisition or sale.

We do not sell personal information. We may share personal data for targeted advertising; you may opt out via the "Do Not Sell or Share My Personal Information" link.

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Retention of Personal Information

We keep personal data only as long as needed for the purposes described above:

• Account data is retained while your account is active and for a reasonable period thereafter.

• Order records are retained to satisfy legal obligations (generally seven years).

• Marketing data is retained until you opt out.

We delete or de‑identify data when no longer needed.

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Security

We use administrative, technical and physical safeguards to protect personal data (e.g., TLS encryption for checkout, access controls, firewalls, secure hosting). No method of transmission or storage is completely secure.

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Your Rights & Choices

Depending on your jurisdiction, you may:

• Request to know what personal data we collect and how it is used or shared.

• Request deletion of your personal data (subject to legal exceptions).

• Correct inaccurate personal data.

• Opt out of sale or sharing of personal data for targeted advertising by using our "Do Not Sell or Share My Personal Information" link or adjusting cookie settings.

• Limit use of sensitive personal data (we currently do not collect such data).

• Exercise these rights without discrimination.

EU/UK residents may also request access, rectification, erasure, restriction or objection to processing, data portability and withdrawal of consent under GDPR. To exercise your rights, contact us via email or phone below. We may verify your identity before fulfilling requests.

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Do Not Track & Global Privacy Control

We do not currently respond to Do Not Track signals. We treat a Global Privacy Control (GPC) signal as a valid request to opt out of personal data sale/share and targeted advertising.

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Children's Privacy

Our services are not directed to children under 13. If we learn that we collected personal data from a child, we will delete it.

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International Transfers

We may transfer personal data to servers and service providers in the United States or other countries. We use contractual and other safeguards to protect data when transferred internationally.

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Changes to This Policy

We may update this policy from time to time. Changes will be posted with a new effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

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Contact Us

If you have questions about this policy or wish to exercise your privacy rights, contact:

Enrico Puglisi Flies Ltd.
40A Sea Cliff Avenue, Glen Cove, NY 11542
Phone – 917‑909‑1249
Email – hello@epflies.com

You may also contact our Data Protection Officer at sales@epflies.com.